Key Elements Of A Great Contact Us Page
There are three core elements that make up a successful Contact Us page:
- Easy navigation.
- Clear call-to-action(s).
- A message that resonates with users.
While Contact Us pages are meant to be helpful to users, it’s important not to bombard them with too much information.
At the end of the day, users want to know from brands that their voices will be heard one way or another. Adding in additional elements like phone numbers, email addresses, and social links gives users the opportunity to reach out on multiple platforms.
Lastly, a Contact Us page should be easy to find on a website. Nothing’s more frustrating for a user to have to hunt down ways to contact a company, leaving them overwhelmed by the time they finally find it.